Privacy Policy

1. Introduction  Cloud 9 Smoke and Vape Shop ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or make a purchase from our store.  2. Information We Collect  We collect information from you when you visit our website, make a purchase, or interact with us. This information may include:  a) Personal Information:    - Name    - Email address    - Phone number    - Billing and shipping address    - Date of birth (to verify legal age for purchasing our products)  b) Payment Information:    - Credit card details (processed securely through our payment processor)  c) Automatically Collected Information:    - IP address    - Browser type    - Device information    - Pages visited    - Time and date of visits  d) Information You Provide:    - Product reviews    - Survey responses    - Customer service inquiries  3. How We Use Your Information  We use the collected information for various purposes, including:  - Processing and fulfilling orders - Communicating with you about your order or account - Sending promotional emails (if you've opted in) - Improving our website and product offerings - Analyzing website traffic and user behavior - Complying with legal obligations  4. Information Sharing and Disclosure  We do not sell or rent your personal information to third parties. We may share your information with:  - Service providers who assist in our business operations (e.g., payment processors, shipping companies) - Legal authorities when required by law or to protect our rights - Business partners for joint marketing efforts (only with your consent)  5. Data Security  We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.  6. Cookies and Tracking Technologies  We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.  7. Age Restrictions  Our website and products are intended for individuals who are of legal age to purchase tobacco and vape products in their jurisdiction. We do not knowingly collect information from minors.  8. Your Rights  Depending on your location, you may have certain rights regarding your personal information, including:  - The right to access your personal information - The right to correct inaccurate information - The right to request deletion of your information - The right to opt-out of certain data sharing practices  9. Changes to This Privacy Policy  We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.  10. Contact Us  If you have any questions about this Privacy Policy, please contact us at:  Cloud 9 Smoke and Vape Shop [2125 Sycamore View RD Memphis Tn] [901249-6741] [info@cloud9shop.net]  By using our website or making a purchase, you agree to the terms of this Privacy Policy.